Last Updated: May 14, 2025

LilyFM(“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, store, and share information about you when you use our services (“Services”), including our app, LilyFM. By using LilyFM, you agree to the practices described in this Privacy Policy. If you have any questions, feel free to contact us at [email protected].

Key Definitions

• App: Our LilyFM application that references or links to this Privacy Policy.
• Services: Our App and related services, including customer support or communications.

What Kind of Data Do We Collect?

• Data You Provide

  We collect personal information that you voluntarily provide when you:

  • Register an account using "Sign in with Apple" or "Sign in with Google," including your User ID provided by these services.
  • Use features like submitting URLs for conversion, setting language and voice preferences, or selecting interest tags for personalized AI analysis.
  • Communicate with us via email, surveys, or feedback forms.
  • Subscribe to LilyFM Pro (order information is generated through Apple In-App Purchase, and payment data is processed by Apple).

• Content Data

  When you submit a web page URL or a file for conversion, we access and process the textual content of that web page or file to generate audio and AI-powered analyses. LilyFM is not the controller of the resource content and does not make any guarantees regarding the safety and information security of external links or files themselves.

• Automatically Collected Information

  When you interact with our App, we automatically collect:

  • Device Information: Type of device (e.g., iPhone model), iOS version, identifierForVendor, and advertising identifier (IDFA, subject to your authorization and Apple's policies), IP address, and network status.
  • Usage Data: Actions you take within the App (e.g., number of articles converted, features used, listening duration) and duration of use.
  • Log Data: Access times, error logs, and activity logs to help us troubleshoot and improve the App.
  • Device Token for Push Notifications: If you enable push notifications, we collect your device token to send you service-related notifications, such as when an audio conversion is complete.

How Do We Use Your Data?

We may use your data to:

• Operate, maintain, and improve our Services, including processing URLs, converting content to audio, generating AI-powered analyses, delivering audio and analyses to you, and managing your content library and preferences.
• Personalize your experience based on your selected interest tags, language, and voice preferences.
• Send important communications, such as account updates, security alerts, service-related notifications (e.g., audio conversion status), or, with your explicit consent, promotional messages (you may opt out).
• Provide customer support and respond to your inquiries.
• Comply with legal obligations or enforce our Terms of Service.

Do We Share The Data We Collect with Third Parties?

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: To help us develop, improve, maintain, and operate our Services. These providers are contractually obligated to protect your data and use it only for the services they provide to us. This includes:
  • AI Service Providers (e.g., Azure API, OpenAI API): For text-to-speech conversion and AI-powered content analysis. The textual content of your submitted URLs and your interest tags (as part of prompts) are shared for these purposes.
  • Hosting and Infrastructure Providers (e.g., Cloudflare, Neon): For backend operations, database hosting, and data storage.
  • Push Notification Services (e.g., Apple Push Notification Service - APNS): To send service-related notifications.
  • Analytics Providers: To collect usage data (typically aggregated and anonymized) to help us improve our service.
• Legal Authorities: If required by law or to protect our rights, safety, or property, or that of our users or others.